Shipping Policy


All orders are processed within 1-3 working days and are dispatched via Royal Mail service to reach you in 3-4 working days.

    All orders are shipped for FREE!

      Order Tracking

      • Flatyz will send you an email confirmation with an order summary and tracking number when your order is ready to ship.   You can track your shipment directly from that link.

      Order Cancellations

      • Unfortunately, once an order is placed, it cannot be cancelled.

      Refused Deliveries

      • Orders that are refused upon delivery will be subject to shipping fees plus a 15% restocking fee.